Hi there I'm Alex and I specialize in UX/UI Design as a UX Design generalist. I've conducted informational sessions and webinars for residents to enhance their understanding of the electric locker system, promoting optimal utilization by reviewing call logs to identify frequent customer queries and problems. This data highlighted areas where the system and its interface needed improvement. By implementing these design changes it improved the overall handling time not only the customer’s satisfaction but also reducing operational costs by decreasing the need for customer support interventions. I'm looking to collaborate and partner with potential employers, clients and business stakeholders looking to build a better products for the future of the user's experience.…Hi there I'm Alex and I specialize in UX/UI Design as a UX Design generalist. I've conducted informational sessions and webinars for residents to enhance their understanding of the electric locker system, promoting optimal utilization by reviewing call logs to identify frequent customer queries and problems. This data highlighted areas where the system and its interface needed improvement. By implementing these design changes it improved the overall handling time not only the customer’s satisfaction but also reducing operational costs by decreasing the need for customer support interventions. I'm looking to collaborate and partner with potential employers, clients and business stakeholders looking to build a better products for the future of the user's experience.WWWW…