As a proven strategic, customer-centric designer with 21 years of experience, dedicated to evolving and refining the craft of creating exceptional digital products. My daily ikagai (purpose) has been combining the natural forces of product success; enriched digital experiences that scale human convenience, with that which drives commercial success. I bring my a-game, by providing strategic product design, complex problem-solving, uncovering insights, and identifying unmet needs all while maximising business viability. I have experience that spans across B2B and B2C products in consultancies and in-house roles, touching various industries to inform strategy and product design that leads to innovation and transformation. A diverse background in design, research, and business complements strong interpersonal skills, allowing for a balance of influential leadership, strategic vision, and design execution. I am currently immersed in the world of payments redesigning the future of BPAY at AP+. Notable past positions have included projects and roles with Woolworths, CoreLogic, NSW RFS, Australian Government, Ogilvy, Sony Music, Australia Post, and Vodafone. Not to discount the many fierce and hugely intelligent startups I have passionately been involved with, where my experience in product delivery and design strategy were leaned on to craft success on limited resources. All in all, my love for collaboration with leadership, management, and technology experts is essential to my ability to get the best output. Whether co-designing inclusive experiences and strategies that inform transformations, guiding product ideas from inception to delivery, ultimately my goal is to help drive success. Specifically my involvement in design teams centres on enhancing design literacy, design systems, storytelling, and fostering an environment of radical candour and continuous improvement is a day to day highlight for me. Advocacy for the right tools, research, and operational support is critical to achieving inclusive outcomes, that I like to extend beyond the bounds of employment, with constant acknowledgement and advocacy for those that need it most in our communities. Having originally trained as a digital designer in graphic & communication design, the evolution of my skills has spanned brand design, product design, strategy, research, management and front end development, with user perception and interaction embedded in the process. My core skills: Rapid prototyping, problem-solving, testing, research, innovation, human-centered design, discovery, interface design, UX, CX, workshop facilitation, design management, and coaching. Thank you for taking the time to read. Yours faithfully, Chris Cotton _Phone details not available. Sign in: https://www.twine.net/signup_

ChrisCottonUX

As a proven strategic, customer-centric designer with 21 years of experience, dedicated to evolving and refining the craft of creating exceptional digital products. My daily ikagai (purpose) has been combining the natural forces of product success; enriched digital experiences that scale human convenience, with that which drives commercial success. I bring my a-game, by providing strategic product design, complex problem-solving, uncovering insights, and identifying unmet needs all while maximising business viability. I have experience that spans across B2B and B2C products in consultancies and in-house roles, touching various industries to inform strategy and product design that leads to innovation and transformation. A diverse background in design, research, and business complements strong interpersonal skills, allowing for a balance of influential leadership, strategic vision, and design execution. I am currently immersed in the world of payments redesigning the future of BPAY at AP+. Notable past positions have included projects and roles with Woolworths, CoreLogic, NSW RFS, Australian Government, Ogilvy, Sony Music, Australia Post, and Vodafone. Not to discount the many fierce and hugely intelligent startups I have passionately been involved with, where my experience in product delivery and design strategy were leaned on to craft success on limited resources. All in all, my love for collaboration with leadership, management, and technology experts is essential to my ability to get the best output. Whether co-designing inclusive experiences and strategies that inform transformations, guiding product ideas from inception to delivery, ultimately my goal is to help drive success. Specifically my involvement in design teams centres on enhancing design literacy, design systems, storytelling, and fostering an environment of radical candour and continuous improvement is a day to day highlight for me. Advocacy for the right tools, research, and operational support is critical to achieving inclusive outcomes, that I like to extend beyond the bounds of employment, with constant acknowledgement and advocacy for those that need it most in our communities. Having originally trained as a digital designer in graphic & communication design, the evolution of my skills has spanned brand design, product design, strategy, research, management and front end development, with user perception and interaction embedded in the process. My core skills: Rapid prototyping, problem-solving, testing, research, innovation, human-centered design, discovery, interface design, UX, CX, workshop facilitation, design management, and coaching. Thank you for taking the time to read. Yours faithfully, Chris Cotton _Phone details not available. Sign in: https://www.twine.net/signup_

Available to hire

As a proven strategic, customer-centric designer with 21 years of experience, dedicated to evolving and refining the craft of creating exceptional digital products.

My daily ikagai (purpose) has been combining the natural forces of product success; enriched digital experiences that scale human convenience, with that which drives commercial success. I bring my a-game, by providing strategic product design, complex problem-solving, uncovering insights, and identifying unmet needs all while maximising business viability.

I have experience that spans across B2B and B2C products in consultancies and in-house roles, touching various industries to inform strategy and product design that leads to innovation and transformation. A diverse background in design, research, and business complements strong interpersonal skills, allowing for a balance of influential leadership, strategic vision, and design execution.

I am currently immersed in the world of payments redesigning the future of BPAY at AP+. Notable past positions have included projects and roles with Woolworths, CoreLogic, NSW RFS, Australian Government, Ogilvy, Sony Music, Australia Post, and Vodafone. Not to discount the many fierce and hugely intelligent startups I have passionately been involved with, where my experience in product delivery and design strategy were leaned on to craft success on limited resources.

All in all, my love for collaboration with leadership, management, and technology experts is essential to my ability to get the best output. Whether co-designing inclusive experiences and strategies that inform transformations, guiding product ideas from inception to delivery, ultimately my goal is to help drive success.

Specifically my involvement in design teams centres on enhancing design literacy, design systems, storytelling, and fostering an environment of radical candour and continuous improvement is a day to day highlight for me. Advocacy for the right tools, research, and operational support is critical to achieving inclusive outcomes, that I like to extend beyond the bounds of employment, with constant acknowledgement and advocacy for those that need it most in our communities.

Having originally trained as a digital designer in graphic & communication design, the evolution of my skills has spanned brand design, product design, strategy, research, management and front end development, with user perception and interaction embedded in the process.

My core skills: Rapid prototyping, problem-solving, testing, research, innovation, human-centered design, discovery, interface design, UX, CX, workshop facilitation, design management, and coaching.

Thank you for taking the time to read.

Yours faithfully,

Chris Cotton
Phone details not available. Sign in: https://www.twine.net/signup

See more

Skills

Ap
App Design
Figma
Shopify
We
Web Design
Webflow

Experience Level

App Design
Expert
Figma
Expert
Shopify
Expert
Web Design
Expert
Webflow
Expert

Language

Education

Bachelor of Design at Griffith University
February 1, 2000 - November 21, 2004
Digital, Advertising, Graphic, Brand

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Computers & Electronics, Telecommunications, Energy & Utilities
    uniE621 KFC ecommerce
    As part of Ogivly group, I redesigned and improve the checkout flows for the KFC home order delivery ecommerce website. Working closely with the business analyst at KFC we worked through the complexity of ordering variations, creating a design and layout system to easily include the huge array of ordering options available. designer
    uniE621 Australia Post Parcel Tracking
    One of many projects completed for Australia Post, was to improve the parcel tracking dashboard to enhance product cross pollination from within the Australia Post product and service landscape. User flows for all steps were designed & prototyped in rapid prototype sprint lasting a few days, then presented back core experience leadership team, to see if enhancement and favourable ideas could ben found. designer
    uniE621 NSW Rural Fire Service Fire prediction app for Firefighters
    As part of Kablamo, I mentored a team to bring the NSW RFS predictive fire management tooling to life. Working in daily sprints we reconfigured elements of the layout and tooling to best serve the operating environments of both field use and RFS headquarters, to ensure even with limited realestate the platform was simple and easy to use. designer
    uniE621 Daikin Home Hub AirConditioning Controls
    Daikin asked me to help them with new touch screen controls. We developed three prototypes from which one was taken into testing and release. Introducing AirHub. They wanted to move from the classic button style remote control to a touchscreen interactive device. Breaking away from a manual button interface meant we could implement new ways of setting rooms and climate settings for those rooms. designer

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