With over a decade of experience in product design, I am committed to transforming ideas into user-centric solutions that delight customers and drive business outcomes.
As a Principal Product Designer at Sware, I played a key role in transforming the Res_Q platform, a vital tool in the healthcare sector designed to streamline compliance processes. My contributions led to a 60% reduction in CSV costs and 80% faster validation times for over 250 companies.
My Core Strengths:
▪️ Product Design Expertise: I contribute to design vision and strategy, ensuring it aligns with business objectives while supporting collaboration and innovation within the team.
▪️ Hands-On Contribution: I create and implement design systems, wireframes, prototypes, and conduct user research to ensure solutions meet real user needs effectively.
▪️ Empathetic Problem Solver: My approach begins with empathy—identifying pain points and opportunities for improvement. I am driven by curiosity, asking the right questions to deeply understand user needs.
▪️ Cross-Functional Collaboration: I thrive in collaborative environments, working closely with product managers, engineers, and marketing teams to create cohesive strategies that enhance product quality and user experiences.
▪️ Analytical and Strategic Thinking: My strong analytical skills enable me to leverage user data and feedback to inform design decisions, ensuring that our solutions are both innovative and effective.
I am passionate about using design to make a difference in people’s lives while driving product success. Let’s connect to innovate together!
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▪️ Redesigned Sware’s flagship product, Res_Q, resulting in a 60% reduction in CSV costs and an 80% increase in validation efficiency for over 250 companies.
▪️ Conducted user research, including contextual inquiries and focus groups, to uncover pain points and drive customer-centric innovations that enhanced user satisfaction.
▪️ Developed and implemented a design system overhaul, significantly improving consistency, usability, and customization across the platform.
▪️ Collaborated across departments, including design, development, QA, and operations, to enhance release quality and ensure on-time delivery.
▪️ Created structured deliverable processes, including wireflows, dev-ready Zeplin UI designs, interaction design, and comprehensive documentation, improving development readiness and reducing QA tickets.
▪️ Contributed to defining product vision, roadmap, and feature prioritization, ensuring alignment between design goals and business objectives to enhance user experience.
▪️ Participated in high-level product discussions, providing design insights that helped shape product strategy and align it with market demands.
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