With over a decade of experience in UX and product design, I have a proven track record of leading design teams and driving strategic initiatives to enhance user satisfaction and business performance.
At Walmart Global Tech, I optimized the Real-Time Inventory Accuracy & Availability strategy, boosting NPS and Next Day Orders In-Full Rate by 10%, and improved the Items page conversion rate by 10%.
My tenure at GoBankingRates saw me leading a team of 13 designers, where I directed UX projects and enhanced Agile processes, resulting in a 10% improvement in homepage user rotation and experience. I also established and maintained comprehensive design systems, ensuring consistency and quality across all projects.
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