Hi, I’m Kim, a Product / UX Designer and Agile practitioner with a background in SaaS B2B and B2BC.
With over three years of experience working with startups and scale-ups in cross-functional teams delivering successful features and products end-to-end. I strive to design world-class user experiences whilst taking into account not just the user, but the business and technical constraints, to deliver a solution that meets and exceeds expectations.
In addition to my commercial experience, I hold a UX certification and have excellent knowledge of best practices and design principles. I utilise Material Design where possible, to ensure that your product or website will use tried and tested patterns and meet accessibility standards.
Some of my key skills include:
User Research (Competitor Analysis, User Interviews, Data Analysis)
Heuristic Analysis
User Flows & Journeys
Project Management (AgilePM Practitioner)
User Testing
Usability Tests
iOS and Android
Native Apps
Web Apps
Wireframing & Prototyping
Responsive Design
Stakeholder Management
Figma, Balsamiq, JIRA, Miro, Adobe XD
For examples of my work and design process, please take a look at my portfolio:
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I am new to Twine so if you would like to see come of my client feedback and project experience, please take a look here:
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UX Designer & Researcher (Freelance) | Ostro Health
April 2022 - Present
Leading US-based B2BC startup specialising in healthcare engagement.
• Led user research to help validate new feature ideas.
• Synthesised and documented qualitative and quantitative feedback through interviews, surveys, and testing.
• Designed wireframes, prototypes, and animations for a new chatbot feature and stories engagement flow.
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Product Designer | Concrete Platform / Quinyx
December 2021 - April 2023
SaaS B2B platform specialising in Workforce Management.
• Developed and implemented solutions for complex end to end design challenges in a team of two designers.
• Enhanced the product user experience by redesigning the questions feature to allow for scoring and implementation of micro-interactions and animations.
• Contributed to the design library with new components and established new patterns.
• Collaborated with a cross-functional team to successfully deliver UX improvements and new product features.
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