I'm a freelancer who specializes in, er, ummm...well nothing in particular. My specialty is adaptation honestly, new and challenging projects and experiences have a way of bringing the best out in me!! I'm a mom to two children who inspire me every day, and four furry hound mix little girls who test my constitution each and every day. Busy and always happily on the go is how we live our lives, and I wouldn't change one iota of the experience. I'm always looking to expand my horizons, always watching and listening. I have an extensive background (almost 20 years) in the service industry. Taking care of people, and their needs has been my motivation since I started my first job at 15. I have experience in POS systems, Kiosk installation/repair, extensive Microsoft Suite knowledge, and a growing and changing love and appreciation for SalesForce, and CRM programming. I've been part of remodeling teams in retail stores, and then one week later, I was on a team dismantling what we'd just done just 15 miles away. New projects and challenges inspire me to learn and be better, let's see what kind of beautiful discoveries we can make together!! --- **Employment and project experience** Customer Service Specialist -- TurboTax 2023Tax Season Benefits Advisor -- BenefitFocus Open Enrollment 2022 Customer Success Professional -- Saks Fifth Avenue Spring/Summer 2022 Escalated Customer Service / E-mail Response Team -- Williams Sonoma Fall/Winter 2021 Department Head / Management Trainee -- Kroger August 2010 - June 2021…I'm a freelancer who specializes in, er, ummm...well nothing in particular. My specialty is adaptation honestly, new and challenging projects and experiences have a way of bringing the best out in me!! I'm a mom to two children who inspire me every day, and four furry hound mix little girls who test my constitution each and every day. Busy and always happily on the go is how we live our lives, and I wouldn't change one iota of the experience. I'm always looking to expand my horizons, always watching and listening. I have an extensive background (almost 20 years) in the service industry. Taking care of people, and their needs has been my motivation since I started my first job at 15. I have experience in POS systems, Kiosk installation/repair, extensive Microsoft Suite knowledge, and a growing and changing love and appreciation for SalesForce, and CRM programming. I've been part of remodeling teams in retail stores, and then one week later, I was on a team dismantling what we'd just done just 15 miles away. New projects and challenges inspire me to learn and be better, let's see what kind of beautiful discoveries we can make together!! --- **Employment and project experience** Customer Service Specialist -- TurboTax 2023Tax Season Benefits Advisor -- BenefitFocus Open Enrollment 2022 Customer Success Professional -- Saks Fifth Avenue Spring/Summer 2022 Escalated Customer Service / E-mail Response Team -- Williams Sonoma Fall/Winter 2021 Department Head / Management Trainee -- Kroger August 2010 - June 2021WWWW…