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With over 8 years of experience in content and knowledge management, I am a Content Analyst at Amazon, where I develop and maintain automation, policies, and help pages for the Middle East region. I use SQL, HTML, CSS, and XML to enhance content accessibility and usability, and collaborate with technical and business teams, PR, and Legal to establish company standards and best practices. I have a strong background in program and project management, operational excellence, lean six sigma, stakeholder management, and workload prioritization, acquired from my previous roles at Uber. I led successful projects, such as the prepaid mobile recharge launch and the improvement of driver satisfaction during COVID-19, and utilized data analysis and visualization tools to communicate insights and recommendations. I am proficient in JavaScript, Markdown, R, Python, RegEx, and NLP, and have a passion for learning new technologies and skills. I am fluent in Arabic and English, and have a degree in languages and simultaneous interpretation.…With over 8 years of experience in content and knowledge management, I am a Content Analyst at Amazon, where I develop and maintain automation, policies, and help pages for the Middle East region. I use SQL, HTML, CSS, and XML to enhance content accessibility and usability, and collaborate with technical and business teams, PR, and Legal to establish company standards and best practices. I have a strong background in program and project management, operational excellence, lean six sigma, stakeholder management, and workload prioritization, acquired from my previous roles at Uber. I led successful projects, such as the prepaid mobile recharge launch and the improvement of driver satisfaction during COVID-19, and utilized data analysis and visualization tools to communicate insights and recommendations. I am proficient in JavaScript, Markdown, R, Python, RegEx, and NLP, and have a passion for learning new technologies and skills. I am fluent in Arabic and English, and have a degree in languages and simultaneous interpretation.

Wessam Mandour

Copywriter, Assistant Editor, CMS Developer, +1

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With over 8 years of experience in content and knowledge management, I am a Content Analyst at Amazon, where I develop and maintain automation, policies, and help pages for the Middle East region. I use SQL, HTML, CSS, and XML to enhance content accessibility and usability, and collaborate with technical and business teams, PR, and Legal to establish company standards and best practices. I have a strong background in program and project management, operational excellence, lean six sigma, stakeholder management, and workload prioritization, acquired from my previous roles at Uber. I led successful projects, such as the prepaid mobile recharge launch and the improvement of driver satisfaction during COVID-19, and utilized data analysis and visualization tools to communicate insights and recommendations. I am proficient in JavaScript, Markdown, R, Python, RegEx, and NLP, and have a passion for learning new technologies and skills. I am fluent in Arabic and English, and have a degree in languages and simultaneous interpretation.…With over 8 years of experience in content and knowledge management, I am a Content Analyst at Amazon, where I develop and maintain automation, policies, and help pages for the Middle East region. I use SQL, HTML, CSS, and XML to enhance content accessibility and usability, and collaborate with technical and business teams, PR, and Legal to establish company standards and best practices. I have a strong background in program and project management, operational excellence, lean six sigma, stakeholder management, and workload prioritization, acquired from my previous roles at Uber. I led successful projects, such as the prepaid mobile recharge launch and the improvement of driver satisfaction during COVID-19, and utilized data analysis and visualization tools to communicate insights and recommendations. I am proficient in JavaScript, Markdown, R, Python, RegEx, and NLP, and have a passion for learning new technologies and skills. I am fluent in Arabic and English, and have a degree in languages and simultaneous interpretation.

Available to hire

With over 8 years of experience in content and knowledge management, I am a Content Analyst at Amazon, where I develop and maintain automation, policies, and help pages for the Middle East region. I use SQL, HTML, CSS, and XML to enhance content accessibility and usability, and collaborate with technical and business teams, PR, and Legal to establish company standards and best practices.

I have a strong background in program and project management, operational excellence, lean six sigma, stakeholder management, and workload prioritization, acquired from my previous roles at Uber. I led successful projects, such as the prepaid mobile recharge launch and the improvement of driver satisfaction during COVID-19, and utilized data analysis and visualization tools to communicate insights and recommendations. I am proficient in JavaScript, Markdown, R, Python, RegEx, and NLP, and have a passion for learning new technologies and skills. I am fluent in Arabic and English, and have a degree in languages and simultaneous interpretation.