I am at heart empathetic and considerate, which helps me make design decisions while being conscious of technical viabilities and business goals. My mission is to create designs that make people happy - for both users and team members in the company. Check My Portfolio _Website not available. Sign in: https://www.twine.net/signup_ --- **Employment and project experience** **UX/UI Designer** Metropia, Inc. _Jan 2022 - Present_ - Redesign "Houston ConnectSmart" features and tools (biggest MaaS platform in North America) that help public and private clients to meet their transportation planning and system operation needs. **UX Designer** iMarts Inc. _Jan 2021 - Jul 2021_ - Identified current problems and redesigned the B2C app to improve UX. - Owned a UGC product from discovery to prototypes, including user research, creating user stories, designing user flows and adapting interaction design. - Collaborated with CEO and Product Manager to design product features and define product strategy. - Generated solutions cross-functionally with Engineers, UI Designers, Sales, Marketing and Data Analysis Teams. **UX Researcher** Al for Agriculture _Nov 2020 - Dec 2020_ - Planned and conducted user research. - Prepared user interview questions for the target group. - Documented and submitted user interview results and actionable product research findings. - Created personas and user journey maps. Get To Know Me _Website not available. Sign in: https://www.twine.net/signup_

William Cheng

I am at heart empathetic and considerate, which helps me make design decisions while being conscious of technical viabilities and business goals. My mission is to create designs that make people happy - for both users and team members in the company. Check My Portfolio _Website not available. Sign in: https://www.twine.net/signup_ --- **Employment and project experience** **UX/UI Designer** Metropia, Inc. _Jan 2022 - Present_ - Redesign "Houston ConnectSmart" features and tools (biggest MaaS platform in North America) that help public and private clients to meet their transportation planning and system operation needs. **UX Designer** iMarts Inc. _Jan 2021 - Jul 2021_ - Identified current problems and redesigned the B2C app to improve UX. - Owned a UGC product from discovery to prototypes, including user research, creating user stories, designing user flows and adapting interaction design. - Collaborated with CEO and Product Manager to design product features and define product strategy. - Generated solutions cross-functionally with Engineers, UI Designers, Sales, Marketing and Data Analysis Teams. **UX Researcher** Al for Agriculture _Nov 2020 - Dec 2020_ - Planned and conducted user research. - Prepared user interview questions for the target group. - Documented and submitted user interview results and actionable product research findings. - Created personas and user journey maps. Get To Know Me _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

I am at heart empathetic and considerate, which helps me make design decisions while being conscious of technical viabilities and business goals. My mission is to create designs that make people happy - for both users and team members in the company.

Check My Portfolio Website not available. Sign in: https://www.twine.net/signup


Employment and project experience

UX/UI Designer Metropia, Inc.
Jan 2022 - Present

  • Redesign “Houston ConnectSmart” features and tools (biggest MaaS platform in North America) that help public and private clients to meet their transportation planning and system operation needs.

UX Designer iMarts Inc.
Jan 2021 - Jul 2021

  • Identified current problems and redesigned the B2C app to improve UX.
  • Owned a UGC product from discovery to prototypes, including user research, creating user stories, designing user flows and adapting interaction design.
  • Collaborated with CEO and Product Manager to design product features and define product strategy.
  • Generated solutions cross-functionally with Engineers, UI Designers, Sales, Marketing and Data Analysis Teams.

UX Researcher Al for Agriculture
Nov 2020 - Dec 2020

  • Planned and conducted user research.
  • Prepared user interview questions for the target group.
  • Documented and submitted user interview results and actionable product research findings.
  • Created personas and user journey maps.

Get To Know Me
Website not available. Sign in: https://www.twine.net/signup

See more

Skills

Ap
App Design
Pr
Product Design

Experience Level

App Design
Expert
Product Design
Expert

Language

English
Advanced
Chinese
Fluent

Education

UX Design program at CareerFoundry
January 7, 2020 - July 28, 2020
Ul for UX Designers at CareerFoundry
July 29, 2020 - October 29, 2020

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Travel & Hospitality

Skills

Ap
App Design
Pr
Product Design

Experience Level

App Design
Expert
Product Design
Expert