I was challenged to design the booking process for a fictional hotel company's website. I aimed to create a user-friendly, clickable prototype that could be rigorously tested with real users. This process required a comprehensive approach, beginning with in-depth user research and usability testing, then creating customer journey maps and annotated wireframes ready for handoff to the development team.
This project exemplifies my ability to navigate the full UX process, from initial research and ideation to prototyping and development preparation. By focusing on user needs and usability, I was able to create a solution that enhances the overall experience for customers, ultimately benefiting both users and the business.…I was challenged to design the booking process for a fictional hotel company's website. I aimed to create a user-friendly, clickable prototype that could be rigorously tested with real users. This process required a comprehensive approach, beginning with in-depth user research and usability testing, then creating customer journey maps and annotated wireframes ready for handoff to the development team.
This project exemplifies my ability to navigate the full UX process, from initial research and ideation to prototyping and development preparation. By focusing on user needs and usability, I was able to create a solution that enhances the overall experience for customers, ultimately benefiting both users and the business.WWWWWWWW…