I’m a Lead UX Consultant with 17 years of experience in UX design, interaction design, user research, information architecture, and service design across industries like e-commerce (Selfridges, John Lewis, Adidas, M&S), finance (Barclays, Coutts), healthcare (AstraZeneca), insurance (Aviva, Zurich), government (Cabinet Office, Ministry of Defence), transportation (National Rail, Transport for London), entertainment (Cineworld) and more. I create intuitive user experiences from concept to launch. I’ve got a solid track record of wireframing, prototyping, testing, running workshops, doing research, and building information architecture that works for both users and businesses. I keep my approach lean and iterative, focusing on quick testing, learning, and adapting as we go to meet user and business needs.
I’m experienced in gathering requirements, building backlogs in Jira, and using business analysis skills to achieve project goals. I thrive in agile environments, collaborating with cross-functional teams to deliver high-quality results.
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