I'm a Lead UX Consultant with 17 years of experience in UX design, interaction design, user research, information architecture, and service design across industries like e-commerce (Selfridges, John Lewis, Adidas, M&S), finance (Barclays, Coutts), healthcare (AstraZeneca), insurance (Aviva, Zurich), government (Cabinet Office, Ministry of Defence), transportation (National Rail, Transport for London), entertainment (Cineworld) and more. I create intuitive user experiences from concept to launch. I've got a solid track record of wireframing, prototyping, testing, running workshops, doing research, and building information architecture that works for both users and businesses. I keep my approach lean and iterative, focusing on quick testing, learning, and adapting as we go to meet user and business needs.   I'm experienced in gathering requirements, building backlogs in Jira, and using business analysis skills to achieve project goals. I thrive in agile environments, collaborating with cross-functional teams to deliver high-quality results. To find out more about me please visit _Website not available. Sign in: https://www.twine.net/signup_ See my testimonials: _Website not available. Sign in: https://www.twine.net/signup_

Catriona Gilchrist

I'm a Lead UX Consultant with 17 years of experience in UX design, interaction design, user research, information architecture, and service design across industries like e-commerce (Selfridges, John Lewis, Adidas, M&S), finance (Barclays, Coutts), healthcare (AstraZeneca), insurance (Aviva, Zurich), government (Cabinet Office, Ministry of Defence), transportation (National Rail, Transport for London), entertainment (Cineworld) and more. I create intuitive user experiences from concept to launch. I've got a solid track record of wireframing, prototyping, testing, running workshops, doing research, and building information architecture that works for both users and businesses. I keep my approach lean and iterative, focusing on quick testing, learning, and adapting as we go to meet user and business needs.   I'm experienced in gathering requirements, building backlogs in Jira, and using business analysis skills to achieve project goals. I thrive in agile environments, collaborating with cross-functional teams to deliver high-quality results. To find out more about me please visit _Website not available. Sign in: https://www.twine.net/signup_ See my testimonials: _Website not available. Sign in: https://www.twine.net/signup_

Available to hire

I’m a Lead UX Consultant with 17 years of experience in UX design, interaction design, user research, information architecture, and service design across industries like e-commerce (Selfridges, John Lewis, Adidas, M&S), finance (Barclays, Coutts), healthcare (AstraZeneca), insurance (Aviva, Zurich), government (Cabinet Office, Ministry of Defence), transportation (National Rail, Transport for London), entertainment (Cineworld) and more. I create intuitive user experiences from concept to launch. I’ve got a solid track record of wireframing, prototyping, testing, running workshops, doing research, and building information architecture that works for both users and businesses. I keep my approach lean and iterative, focusing on quick testing, learning, and adapting as we go to meet user and business needs.
 
I’m experienced in gathering requirements, building backlogs in Jira, and using business analysis skills to achieve project goals. I thrive in agile environments, collaborating with cross-functional teams to deliver high-quality results.

To find out more about me please visit Website not available. Sign in: https://www.twine.net/signup

See my testimonials: Website not available. Sign in: https://www.twine.net/signup

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Skills

We
Web Design
Ax
Axure
Figma

Experience Level

Web Design
Expert
Axure
Expert
Figma
Intermediate

Education

Add your educational history here.

Qualifications

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Industry Experience

Government, Retail, Energy & Utilities, Healthcare, Travel & Hospitality, Financial Services, Media & Entertainment
    uniE613 Optimised the Selfridges digital experience to drive revenue and boost user satisfaction
    See portfolio: https://www.twine.net/signin
    uniE613 Made voter ID accessible for the Cabinet Office by addressing the needs of voters without valid ID
    See portfolio: https://www.twine.net/signin
    uniE613 Website modernisation for Carter Jonas a leading UK property consultancy
    See my portfolio https://www.twine.net/signin
    uniE613 Redesigned National Rail’s website to simplify travel planning and inspire journeys
    See my portfolio https://www.twine.net/signin

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