Twine
Twine

Hi, I’m Chris! I’ve spent the past 7+ years in an agency setting, helping 150+ brands improve their user journeys, landing pages, websites, and other marketing collateral. I’m able to quickly jump into a new design system and

cbp5032

Hi, I’m Chris! I’ve spent the past 7+ years in an agency setting, helping 150+ brands improve their user journeys, landing pages, websites, and other marketing collateral. I’m able to quickly jump into a new design system and product high quality work that meets all brand and technical requirements. Working with primarily strategic clients, I completed customer research including surveys, recordings, and heat maps; created wireframes and mockups including iterative designs based on peer and customer

Available to hire

Hi, I’m Chris! I’ve spent the past 7+ years in an agency setting, helping 150+ brands improve their user journeys, landing pages, websites, and other marketing collateral. I’m able to quickly jump into a new design system and product high quality work that meets all brand and technical requirements. Working with primarily strategic clients, I completed customer research including surveys, recordings, and heat maps; created wireframes and mockups including iterative designs based on peer and customer feedback; and presented my designs and researching findings to client’s teams including at the executive level.

Beyond creating optimized, high-performing content of my own I also oversaw the work of a 12+ person team, holding 1:1s and offering coaching and mentoring as needed to upskill junior designers in layout, typography, color theory, photo editing, copy editing, and professional communication. I also spearheaded several new service offerings, including design consultations that led to 94% campaign performance improvements on average.

I’m currently freelancing while looking for my next full-time position. With a strong customer service background, attention to detail, and a love of collaboration I truly love helping others out and knowing that I’m making someone’s life a bit better through good design.

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Skills

Mi
Microsoft Powerpoint
Adobe Photoshop
Mi
Microsoft Office
Mi
Microsoft Excel
Mi
Microsoft Word
Pr
Product Design
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Experience Level

Microsoft Powerpoint
Expert
Adobe Photoshop
Expert
Microsoft Office
Expert
Microsoft Excel
Expert
Microsoft Word
Expert
Product Design
Expert
Figma
Expert
Copywriting
Expert
UI
Expert
WiX
Expert
Banner
Expert
Card Deck
Expert
Presentation Design
Expert
Social Media Design
Expert
Icon
Expert
Brochure
Expert
Branding
Expert
App Design
Expert
Data Visualization
Expert
Adobe InDesign
Expert
Logo
Expert
Web Design
Expert
Adobe Illustrator
Expert
Monday
Expert
Google Ads
Intermediate
CSS
Intermediate
Jira
Intermediate
Invision
Intermediate
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Language

English
Fluent

Education

Bachelor of Science at Pennsylvania State University
May 6, 2016
Digital Marketing
Bachelor of Art at Pennsylvania State University
May 5, 2012
Digital Design

Qualifications

Add your qualifications or awards here.

Industry Experience

Transportation & Logistics, Computers & Electronics, Consumer Goods, Financial Services, Healthcare, Media & Entertainment, Non-Profit Organization, Professional Services, Manufacturing, Retail, Software & Internet, Telecommunications, Travel & Hospitality, Wholesale & Distribution
    uniE613 Oracle NetSuite High-Fidelity Mockup Design
    I worked with Oracle’s marketing and engineering teams to create a new landing page template for use across various marketing channels. My design was focused around quickly conveying dense product information to potential buyers, utilizing Oracle’s newly updated graphic style to highlight key information and guide user eyelines. Final mockup: https://www.twine.net/signin
    uniE613 Guru Landing Page Design
    Project Overview Guru is a knowledge management software company that needed help simplifying their lead generation process. I redesigned the customer journey throughout the page, and utilized Guru’s excellent hand-drawn illustrations to guide users’ attention and highlight key information. The design was iteratively improved using heat map data. Full-size mockup: https://www.twine.net/signin Live page: https://www.twine.net/signin
    uniE613 Google Landing Page Redesign
    Project Overview I worked with Google’s Cloud team to redesign a landing page for their cloud development platform. Their prior page was not performing up to expectations, and their sales team was getting a lot of basic questions. I designed both low- and high-fidelity wireframes and presented them to Google’s marketing team along with my research findings and suggestions for future testing. The Problem The Google Cloud team was having difficulty with a sales funnel for their cloud development product. User Issues: Users were consistently reporting they were having issues finding information on the site. Many users abandoned the page or were not a good fit for Google’s sales team. Company Issues: Campaign performance was poor, with a low conversion rate and high cost per lead. There were also issues with lead quality, as sales reps spent a lot of time educating. User Research I reviewed a variety of data, including heat maps, user recordings, and surveys/notes from the sales team, discovering two key problems. Pain Points Heat map data showed that users were not typically scrolling far enough down the page to access key information Customer survey data
    uniE613 Infor Modular Template System Design
    Project Overview Infor is an enterprise software company with dozens of products serving a wide range of industries. They wanted to ability to have their marketing team quickly create new optimized content, while adhering to their brand guides. I designed a template system able to handle the various content their team needs, including product information webpages, landing pages, and lead capture funnels. Design Research Infor has a well-established design system governing dozens of enterprise products. I studied their brand guide and current web content to see their branding in context and ensure consistency in my designs. Key Brand Elements Infor has a limited color palette of red, graphite, and white with blue accents Visual interest is added through subtle dot or grid patterns Designs are minimalist and built around a consistent grid system Customer Research Infor’s team sent me heat map data for a number of their current webpages, allowing me to determine what aspects were currently performing well and spot opportunities for improved customer flows. Pain Points One of the main issues I discovered was poor informational architecture, leading to high bounce rates A