Senior UI/UX | UX Lead | Digital Product Designer | Ecommerce | Marketing Automation - since 2005.
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EXPERIENCE
Carrefour Brasil
Senior UX Analyst - Aug 2021 - Present
As a Senior Product Designer at Carrefour Brasil, I worked in the Ecommerce and App Services (Digital Products) team.
Most of the activities and challenges are:
- Active participation in the development of the Brazilian Design System in parallel with other countries
- Understand business needs, frame issues to design appropriate customer journeys (Double Diamond)
- Exploration of quantitative data in a data analytics platform
- Conducting interviews, usability tests and validation of hypotheses with A/B tests
- Interaction with several national, international, internal and external teams to align expectations and responsibilities
- Design of navigation flows and interfaces for the acquisition of Content Card, Gift Card (Website not available. Sign in: https://www.twine.net/signup Insurance, Assistance and Services Page (Website not available. Sign in: https://www.twine.net/signup
Scala Systems
UX Lead - Aug 2021 - Present
As UX Lead at Scala Systems, my focus was on the Analytics platform and on its other products.
Most of the activities and challenges are:
- Understand business needs, frame issues to design appropriate customer journeys (Double Diamond)
- Exploration of quantitative and qualitative data
- Creation and maintenance of UX processes
- Conducting interviews, usability tests and validation of hypotheses with A/B tests
- Starting the Design System and Style Guide Development
- New Analytics Interface and Guidelines
- Improve mana
FeeFighters.com
Head Of Marketing
Nov 2018 to Mar 2020
As Head of Growth Marketing at FeeFighters and OptimizedOwner (same group), I was responsible for: - Funnel planning and implementation for the channels in which we operate - Marketing Automation planning and implementation, through email, SMS and chatbot - Website Building - Paid and Organic Traffic Management, also building some Ads graphics - Data Analysis
Optimized Owner
Head of Growth
Nov 2018 to Mar 2020
As Head of Growth Marketing at FeeFighters and OptimizedOwner (same group), I was responsible for: - Funnel planning and implementation for the channels in which we operate - Marketing Automation planning and implementation, through email, SMS and chatbot - Website Building - Paid and Organic Traffic Management, also building some Ads graphics - Data Analysis
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