I’ve built my career around my main strengths: Customer Service and Process Improvement. I’ve had roles in different industries such as education, government, hospitality, financial and legal. That means I am equipped to serve clients from different backgrounds! I started supporting international clients during pandemic while in a corporate job. However, I decided to go on my own and find clients that were aligned with my values. I took courses in Copywriting, Content Marketing and Storytelling along with improving my EQ to regain soft skills. Thanks to my sense of autonomy, I now support my clients’ business journey and goals when and where I am my best!

erikactriana

I’ve built my career around my main strengths: Customer Service and Process Improvement. I’ve had roles in different industries such as education, government, hospitality, financial and legal. That means I am equipped to serve clients from different backgrounds! I started supporting international clients during pandemic while in a corporate job. However, I decided to go on my own and find clients that were aligned with my values. I took courses in Copywriting, Content Marketing and Storytelling along with improving my EQ to regain soft skills. Thanks to my sense of autonomy, I now support my clients’ business journey and goals when and where I am my best!

Available to hire

I’ve built my career around my main strengths: Customer Service and Process Improvement.

I’ve had roles in different industries such as education, government, hospitality, financial and legal. That means I am equipped to serve clients from different backgrounds!

I started supporting international clients during pandemic while in a corporate job. However, I decided to go on my own and find clients that were aligned with my values.

I took courses in Copywriting, Content Marketing and Storytelling along with improving my EQ to regain soft skills.

Thanks to my sense of autonomy, I now support my clients’ business journey and goals when and where I am my best!

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Experience Level

Copywriting
Expert
Canva
Expert
Slack Workflow
Expert
Instagram
Expert
Monday
Expert

Language

English
Fluent
Spanish; Castilian
Fluent
Portuguese
Fluent

Education

Bachelor in International Trade at Alejandro de Humboldt
August 31, 2009

Qualifications

Copywriter
April 28, 2022
Content Marketing
September 28, 2022

Industry Experience

Travel & Hospitality, Financial Services, Education, Professional Services
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