Twine
Twine

Experienced IT Professional and Tech Enthusiast I am an experienced IT professional with over two decades of expertise spanning systems management, technical support, and digital transformation. My passion for

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Experienced IT Professional and Tech Enthusiast I am an experienced IT professional with over two decades of expertise spanning systems management, technical support, and digital transformation. My passion for technology began early, writing my first lines of code at age 14 and building HTML pages by 15, fueled by curiosity and a drive for innovation. After earning a Bachelor’s degree in Computer Science from the University of Missouri – Columbia in 2001, I embarked on a career focused on delivering technical

Available to hire

Experienced IT Professional and Tech Enthusiast

I am an experienced IT professional with over two decades of expertise spanning systems management, technical support, and digital transformation. My passion for technology began early, writing my first lines of code at age 14 and building HTML pages by 15, fueled by curiosity and a drive for innovation.

After earning a Bachelor’s degree in Computer Science from the University of Missouri – Columbia in 2001, I embarked on a career focused on delivering technical excellence. At Dana, a Fortune 500 company, I ensured the smooth operation of IT systems across office and production lines, managing server maintenance, backups, and disaster recovery.

Returning to Malaysia in 2008, I founded a company that helped over 100 businesses transition from paper-based processes to digital invoicing during the GST rollout. Along the way, I acquired accounting expertise, aiding clients in reclaiming nearly 1 million RM in tax returns. My efforts translated to over 16.5 million RM in client sales.

In addition to professional endeavors, I am deeply committed to exploring emerging technologies. I’ve worked on projects involving IoT, AI, and home automation, and even set up my own ChatGPT server using repurposed hardware. Hosting personal services like cloud storage and VPNs allows me to stay hands-on with the latest advancements while optimizing costs.

I’m a problem-solver at heart, blending technical knowledge with practical implementation. My ability to communicate complex concepts effectively ensures seamless collaboration with teams and clients alike. I am now seeking opportunities where I can apply my skills, continue learning, and make meaningful contributions to innovative organizations

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Skills

WordPress
We
Web Design
Mi
Microsoft Excel
In
Integromat
IF
IFTTT
El
Elementor
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Experience Level

WordPress
Expert
Web Design
Expert
Microsoft Excel
Expert
Integromat
Expert
IFTTT
Expert
Elementor
Expert
Microsoft Office
Expert
Make
Expert
Zapier
Expert
CSS
Expert
n8n
Expert
Airtable
Expert
bash
Expert
POS
Expert
Docker
Expert
phpBB
Expert
SaaS
Expert
PHP
Expert
MySQL
Expert
Microsoft SQL
Expert
JavaScript
Expert
Redis
Intermediate
PyTorch
Intermediate
Raspberry Pi
Intermediate
Technical Illustration
Intermediate
Signage
Intermediate
HTML5
Intermediate
AI Chatbot
Intermediate
Google Cloud
Intermediate
Go
Intermediate
C++
Intermediate
Kubernetes
Intermediate
TensorFlow
Intermediate
C#
Intermediate
Adobe Photoshop
Beginner
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Language

English
Fluent
Chinese
Fluent
Malay
Advanced

Education

Bachelor of Science in Computer Science at University of Missouri - Columbia
August 16, 1999 - December 14, 2001

Qualifications

Technical Support Fundamentals
May 15, 2023 - May 18, 2023
Credential ID QXD3U99QCCSC

Industry Experience

Computers & Electronics, Healthcare, Professional Services, Software & Internet, Retail, Financial Services, Consumer Goods, Manufacturing, Telecommunications
    uniE613 Commercial Landing Page
    BEKL.my is a new retail and commercial shopping development in Malaysia. It is designed to offer a modern shopping experience with a mix of retail outlets, dining options, and entertainment facilities. I am in charge of website infrastructure, backend, and frontend setup. From hosting, mail server, to page automation and forms.