I’m Joseph Pagan, a UX Designer from Miami with a robust background in UX/UI Design and front-end development. Over the past 22 years, I’ve developed a reputation for delivering innovative, high-quality digital products that enhance user engagement and drive business performance. My core skills include UX/UI design, product design, graphic design, and a full stack of web development technologies, making me a versatile asset to any team. What sets me apart is my ability to lead complex projects from ideation through execution, ensuring both creative and technical excellence. I thrive in dynamic environments, particularly startups, where I can leverage growth opportunities and contribute meaningfully to both product and process enhancements.
Employment and project experience
Director of Design and Development | Next Level Marketing
November 2017 - April 2024
I led a team of designers and developers to create and maintain client websites and mobile applications, resulting in an average 30% increase in client conversion rates. I spearheaded the full product development cycle, managing everything from ideation and user scenarios to journey mapping, wireframes, and prototypes using Figma. By promoting user-centric design thinking, I enhanced user experiences and satisfaction across multiple platforms. I also collaborated closely with cross-functional teams, ensuring that all design solutions were innovative and aligned with brand identity.
Product Design Director | Hontus Milano Group
May 2014 - November 2017
I designed and developed four company brand e-commerce websites on Shopify, improving conversion rates by 25% post-launch through usability studies and optimizations. I managed product design teams, ensuring the delivery of high-quality products on time and within budget. Additionally, I conducted usability testing and implemented design system improvements that significantly enhanced user engagement across the platforms.
UI/UX Architect | TNT Media LLC
June 2009 - May 2014
I defined and developed user experiences and interface designs through extensive research, design, and testing. I created wireframes, prototypes, and other design deliverables to effectively communicate concepts and facilitate valuable user feedback.
Creator | Mixology AI App
Designed and Developed an AI-generated cocktail recipe app, leveraging React Native, enhancing user engagement through intuitive UX/UI.
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