I am a dedicated tech enthusiast with a strong customer-centric mindset and a versatile background spanning information technology, health and safety, user service librarian, and sales. My professional journey is enriched with certifications including a master’s in digital design and Innovation, a BSc.in Library and Information Science, a Google User Experience (UX) Design Specialist, IBM Enterprise Design Thinking Practitioner, and a Microsoft Technology Specialist (MCP/MCTS). My mission is to seamlessly merge innovation with empathetic design, ensuring that technology serves the holistic needs of users while aligning with industry best practices and standards. I am dedicated to crafting meaningful, inclusive, intuitive experiences bridging the gap between users and technology. Highlight of Skills: - Tech Skills: UX Design, Usability Testing, Wireframing, Personas development, User journey mapping, Prototyping, Storyboarding, Mind Mapping, Figma, Adobe XD, Miro, Sketch. - Soft Skills: Customer-Centric Approach, Communication, Collaboration, Empathy, Writing and Editing, Active Listening, Emotional Intelligence.…I am a dedicated tech enthusiast with a strong customer-centric mindset and a versatile background spanning information technology, health and safety, user service librarian, and sales. My professional journey is enriched with certifications including a master’s in digital design and Innovation, a BSc.in Library and Information Science, a Google User Experience (UX) Design Specialist, IBM Enterprise Design Thinking Practitioner, and a Microsoft Technology Specialist (MCP/MCTS). My mission is to seamlessly merge innovation with empathetic design, ensuring that technology serves the holistic needs of users while aligning with industry best practices and standards. I am dedicated to crafting meaningful, inclusive, intuitive experiences bridging the gap between users and technology. Highlight of Skills: - Tech Skills: UX Design, Usability Testing, Wireframing, Personas development, User journey mapping, Prototyping, Storyboarding, Mind Mapping, Figma, Adobe XD, Miro, Sketch. - Soft Skills: Customer-Centric Approach, Communication, Collaboration, Empathy, Writing and Editing, Active Listening, Emotional Intelligence.WWWW…