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Experienced learning and development professional, specializing in SOP development, process improvement, and facilitation. Adept in coaching, call center and customer service management. Strong verbal and written communication skills, highly proficient in document creation using Microsoft Office and Google Suite. Proficient with SnagIt, Camtasia, Rise, Photoshop, Captivate and, ebook authoring tools. Experienced with records and inventory management, budget allocation, and disaster recovery planning. Seeking opportunities to utilize and expand technical writing and documentation skills.…Experienced learning and development professional, specializing in SOP development, process improvement, and facilitation. Adept in coaching, call center and customer service management. Strong verbal and written communication skills, highly proficient in document creation using Microsoft Office and Google Suite. Proficient with SnagIt, Camtasia, Rise, Photoshop, Captivate and, ebook authoring tools. Experienced with records and inventory management, budget allocation, and disaster recovery planning. Seeking opportunities to utilize and expand technical writing and documentation skills.

lizthurman33

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Experienced learning and development professional, specializing in SOP development, process improvement, and facilitation. Adept in coaching, call center and customer service management. Strong verbal and written communication skills, highly proficient in document creation using Microsoft Office and Google Suite. Proficient with SnagIt, Camtasia, Rise, Photoshop, Captivate and, ebook authoring tools. Experienced with records and inventory management, budget allocation, and disaster recovery planning. Seeking opportunities to utilize and expand technical writing and documentation skills.…Experienced learning and development professional, specializing in SOP development, process improvement, and facilitation. Adept in coaching, call center and customer service management. Strong verbal and written communication skills, highly proficient in document creation using Microsoft Office and Google Suite. Proficient with SnagIt, Camtasia, Rise, Photoshop, Captivate and, ebook authoring tools. Experienced with records and inventory management, budget allocation, and disaster recovery planning. Seeking opportunities to utilize and expand technical writing and documentation skills.

Available to hire

Experienced learning and development professional, specializing in SOP development, process improvement, and facilitation. Adept in coaching, call center and customer service management. Strong verbal and written communication skills, highly proficient in document creation using Microsoft Office and Google Suite. Proficient with SnagIt, Camtasia, Rise, Photoshop, Captivate and, ebook authoring tools. Experienced with records and inventory management, budget allocation, and disaster recovery planning. Seeking opportunities to utilize and expand technical writing and documentation skills.