I'm a freelancer who specializes in Customer Support from the Philippines I have about 8 years experience as a Virtual Assistant. I specialize in Customer Support and being an Admin Support. I can work independently. --- Conscious Education Company Sales Support Team Leader April 2021 - Present -Manage Sales Support Team -Conduct daily huddles -Working side by side with Sales Team Manager -Main contact for Sales Support concerns -Doing Sales Team Daily Metrics -Train new hires -Assisting clients through text or email -Leads allocation for Sales Team Conscious Education Company Sales Support Team Member April 2019 - April 2021 -Find connections on LinkedIn based on client’s preference -Add connection and send first message on LinkedIn -Respond to messages on LinkedIn -Social Media Management (Facebook, Instagram, LinkedIn, Youtube) -Create Social Media content for clients (Quote cards, Videos, Blogs) -Does transcriptions for client videos -Do leads allocation for Sales team -Create ads for clients -Email Customer Support and Chat Support -Creating sales metrics for our sales team Zendure USA Email Customer Support February 2019 - August 2020 -Assist customers with replacements and refunds -Respond to customer inquiries regarding the product -Manage Shopify, Amazon, Indiegogo, Kickstarter and Backerkit -Regularly update tracker using Google Sheets Eques Inc Email Customer Support May 2017 - April 2019 -Track shipping of customer’s doorbells and smart plugs -Responded to inquiries regarding the product via Zendesk -Manage Shopify, Amazon, Ebay, Rakuten, Newegg, Indiegogo, -Kickstarter and Backerkit -Researched potential investors/partners for the company -Researched influential people/bloggers to blog about the product -Regularly update tracker using Google Sheets…I'm a freelancer who specializes in Customer Support from the Philippines I have about 8 years experience as a Virtual Assistant. I specialize in Customer Support and being an Admin Support. I can work independently. --- Conscious Education Company Sales Support Team Leader April 2021 - Present -Manage Sales Support Team -Conduct daily huddles -Working side by side with Sales Team Manager -Main contact for Sales Support concerns -Doing Sales Team Daily Metrics -Train new hires -Assisting clients through text or email -Leads allocation for Sales Team Conscious Education Company Sales Support Team Member April 2019 - April 2021 -Find connections on LinkedIn based on client’s preference -Add connection and send first message on LinkedIn -Respond to messages on LinkedIn -Social Media Management (Facebook, Instagram, LinkedIn, Youtube) -Create Social Media content for clients (Quote cards, Videos, Blogs) -Does transcriptions for client videos -Do leads allocation for Sales team -Create ads for clients -Email Customer Support and Chat Support -Creating sales metrics for our sales team Zendure USA Email Customer Support February 2019 - August 2020 -Assist customers with replacements and refunds -Respond to customer inquiries regarding the product -Manage Shopify, Amazon, Indiegogo, Kickstarter and Backerkit -Regularly update tracker using Google Sheets Eques Inc Email Customer Support May 2017 - April 2019 -Track shipping of customer’s doorbells and smart plugs -Responded to inquiries regarding the product via Zendesk -Manage Shopify, Amazon, Ebay, Rakuten, Newegg, Indiegogo, -Kickstarter and Backerkit -Researched potential investors/partners for the company -Researched influential people/bloggers to blog about the product -Regularly update tracker using Google SheetsWWWW…