Home Office: Junior Interaction Designer -Digital Career Development Programme (18M FTC)

Developer is needed in Sheffield, United Kingdom.

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Client: Home Office

Location: Sheffield, United Kingdom

Contract: Full Time, 18 Months Fixed Term, Part Time

Salary: £32,000 - £39,600

We’re looking for Junior Interaction Designers to join our successful Digital Career Development Programme and who wants to make a lasting impact on how the Home Office delivers user-centred products and services.

Our Junior Interaction Designers work in agile, multi-disciplinary team in on some of the most exciting and impactful services that government delivers for the public, as well as internal systems for more than 35,000 staff across the department.

Some of the projects you could work on include:

· Designing our ongoing work to digitise the entire visa application process and integrating a series of separate products into a more cohesive user experience;

· Improving the technology systems for Border Force officers to reduce rework and improve their experience;

· Creating user-centred asylum application systems to make applying simpler for applicants.

You can learn more about design and research in the Home Office on our blog:

• How we collaborated across government to design content supporting Afghan resettlement
• A product-centric approach to the EU Settlement Scheme
• How inclusive services help us to deliver effectively
• By looking at our design system and internal style guide

As a junior interaction designer you’ll design the flow of user interactions over a service as well as the right components and layout.

You will have an understanding of the way the internet works, experience of designing in an agile environment and want to help government transform the way it delivers services…

Our development programme is an 18-month contract, to complete a finite piece of work which combines development activities, mentoring, job shadowing, structured learning and applying your learning on a charity project.

At the 12-month point, you’ll have the opportunity to apply for a permanent role and promotion within the Home Office. This programme is an excellent opportunity to learn from experienced interaction designers and begin your own career as an interaction designer in government.

We’re looking for people who are collaborative, inclusive, open to their work being critiqued and who are empathetic towards their colleagues and users. A healthy balance of determinism and pragmatism will be needed on our complex services and products.

If you want to join us in keeping the UK safe and secure and ensuring that our services for migrants and asylum seekers are easier and simpler to use, apply now.

Person specification

Your main day-to-day responsibilities will include:

· Creating prototypes and concepts to communicate and test ideas with users and improving with evidence (with some supervision)

· Advocating for users and understanding user needs to design simple, effective and accessible services

· Mapping user journeys, processes and visualising design problems

· Collaborating within a multidisciplinary team by sharing design work, participating in research activities, workshops and communicating design decisions

· Identifying, developing and using best practice and standards to design services consistent with the rest of government and the Home Office

· Being an active part of the user-centred design community, sharing your knowledge and experience

You will also be expected to carry out the following day to day activities:

· Advocating for user-centred design and being an active part of the Design community within the Home Office and across government to share ideas, best practice and proactively help and support each other

· Taking responsibility for your own learning and development and seeking opportunities to improve your knowledge and experience

Essential Criteria:

· Using your knowledge of visual and interaction design to create usable and responsive user interfaces

· Sketching, concept creation and designing prototypes at different levels of fidelity

· Understanding user needs, participating in research activities and interpreting user research to inform design

· Talking about design and ideas in a way that other people understand

· Understanding how the internet works and the technology constraints that may need to be considered in design. Our skills align with the cross gov DDaT Capability Framework Digital, Data and Technology Profession Capability Framework - GOV.UK (www.gov.uk)

Desirable Skills:

• Ideally you will also have the following skills or some experience in:
• Working within an agile environment
• Coding interactive prototypes using HTML, CSS and JavaScript
• Designing for users with access needs