TechData Service Company: UX Design/Business Analyst---(Training/Marketing) – BB25796084

UX Designer is needed in Ridgefield, United States.

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Client: TechData Service Company, LLC

Location: Ridgefield, United States

Contract: Contractor, Temporary, 12+ Months

Job Summary

• An employer is looking for a Business Analyst to join their IT team in Ridgefield, CT. This person will be responsible for the digital transformation initiative in IT, delivering updates and communication for end-users throughout the organization.
• They will receive content from IT subject matter experts and will be responsible for making them end-user friendly and easy to understand material (email communication, user guidelines, instruction/infographics, other visuals, such as videos, trailored trainings).
• This person will also be tracking end user adoption of the distributed material, tracking how they have affected the end-users activity.
• The Business Analyst will be responsible for developing training curricula for end user groups, prepare/gather material, and deliver the training in person or virtually.
• The Business Analyst should be familiar with UX methodologies, to be able to run UX activities, such as survey, user research, A/B testing, focus group, among others, with the user population.
• Their day will consist of communication/marketing/training with end users, as well as attending/hosting digital learning sessions, making web pages updates, analyzing metrics, organizing and conducting trainings and events on-site, and other projects as assigned.

Must-Haves

• Experience in marketing/communications, learning experience design, or UX
• Understanding of IT basic knowledge, in particular knowledge of how every day technology works (main hardware and software tools, i.e. Office365 suite)
• Ability to create effective and catchy communication, training, content, events, and visual material pertaining to IT
• Strong communication skills, both written & verbal
• Experience with Office 365, Adobe Suite (Campaign, InDesign), Microsoft Teams

Plusses

• Former role in marketing/communication in IT company or field
• UX and User Research knowledge
• Learning Experience Design (training, curricula design, delivery of training)
• Data Analytics (i.e. marketing/communication KPI tracking and dashboards)

Pay

$30.00 - $36.00 per hour