Haven - Digital Operations Product Specialist (9Mth FTC)

Social Media Manager is needed in Hemel Hempstead, United Kingdom.

Client: Haven

Location: United Kingdom

Contract: No Job Type Listed

Job Description

As a Digital Operations Product Specialist, you will play a crucial role in ensuring the success of our digital products by providing operational support through testing, documentation, and training. You will collaborate with product and operational teams to maintain the reputation of our digital product portfolio and enhance guest experiences.

Requirements

What We’d Like You To Bring:

• Previous experience in project/product support within a digital-oriented organization
• Excellent verbal and written communication skills
• Ability to meet deadlines
• Strong attention to detail
• Experience in creating and maintaining knowledge articles
• Autonomous work capability
• Customer-centric approach

Additional Information

• Location: Remote with very occasional travel
• Hybrid working model with 50% of the working week in the office or external events
• Benefits include holiday allowances, bonuses, discounts on holiday stays, wellbeing support, access to corporate box at the O2 Arena, career development opportunities, family-friendly policies, and more
• Interview process may involve up to 3 stages and potential presentations or skills tests
• Diversity, equity, and inclusion are core values, and the company encourages applications from all backgrounds and industries
• Support and reasonable adjustments are available for candidates during the recruitment process