FGH (Freemans Grattan Holdings) - UX Designers - FTC/Perm

UI Designer is needed in Bradford, United Kingdom.

Client: FGH (Freemans Grattan Holdings)

Location: Bradford, United Kingdom

Contract: Full-time, Full-time

Job Description

We’re offering an exciting opportunity for UX Designers to play a pivotal role in shaping the user experience of our customer-facing websites. Your role will involve crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business objectives. Working with the UX team to develop the UX strategy, you will identify & address potential pain points and guarantee that every aspect of the product user experience is guided by a user-centric approach. This position combines elements of both remote and office work, with a schedule of 2 days per week at our Bradford office and 3 days of remote work from home. You have the flexibility to choose your working hours, starting anytime between 8 – 10 am and working for 7.5 hours each day.

Role Responsibilities

- Investigate and explore user problems to define a usable, appropriate, and valuable solution.

- Create meaningful UX deliverables such as storyboards, wireframes, user flows, interaction models, journey flows, conceptual designs, and presentations.

- Deliver UX solutions that measurably improve the core workflows of our target users.

- Conduct qualitative and quantitative user research to develop user empathy.

- Collaborate closely with a team of stakeholders, strategists, analysts, developers, and designers to guide UX design from project inception to completion.

- Design and deliver user experience solutions across all FGH products. Solve user problems with a focus on business and user outcomes.

- Utilize various design and prototyping tools (e.g., Figma) to illustrate design ideas and conduct user research.

- Support the creation of a common FGH Design Language and ensure continuous evaluation and improvement.

- Mentor and coach less experienced colleagues to enhance their skills.

Requirements

- Minimum of three years of directly related experience (UX designer or similar).

- A degree in design, human-computer interaction, cognitive science, human factors, or a related UX field.

- Ability to manage multiple projects under pressure.

- Strong knowledge of UX tools (e.g., Figma, Photoshop) and techniques (e.g., personas, user flows).

- Familiarity with UX trends and methodologies.

- Experience in planning and facilitating user research and analyzing data.

- Strong communication skills to present ideas to technical and non-technical audiences.

- Ability to work both independently and collaboratively.

- Knowledge of front-end technologies (HTML, CSS, JavaScript) and experience in project estimation.

- A demonstrated passion for user-centered design and serious attention to detail.

- Understanding of commercial retail business and FCA Reg requirements.