Fidelity TalentSource - UX Designer

UX Designer is needed in Jersey City, United States.

Client: Fidelity TalentSource

Location: Jersey City, NJ

Contract: Temporary

Job Description

Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. We are redefining the financial services industry by changing the way we work and putting the customer first. It’s a fast-paced environment where decisions are data-focused, collaborative, and iterative. The organization deeply values design.

Requirements

The Expertise and Skills You Bring

• Experience
• 7-10+ years of UX or related experience is preferred.
• A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred.
• Experience working on agile teams delivering value in digital products preferred.
• Experience running and/or using research to support evidence-focused design decisions preferred.
• A digital portfolio we can review online is required.
• Skills
• An array of design skills, which might include visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research.
• Ability to design across all channels including web and native.
• Effective communication as a writer, presenter, and facilitator; equally at ease speaking with developer partners or executives.
• A foundation of development knowledge, both web and mobile.
• Familiarity with the value of design systems, understanding reuse and scale, and knowing when to contribute to make them better.
• Partnering with user research to understand customer problems to tackle.
• Distilling qualitative and quantitative feedback to unearth recurring themes and promote data-driven design decisions.
• An unwavering curiosity to ask why.
• Design brings you happiness.
• Principal UX Designers typically:
• Lead definition of the design work and deliver business outcomes across multiple product teams, with minimal guidance and coaching.
• Partner with the product owner to help inform product strategy.
• Partner with developers to collaboratively solve problems.
• Work across the organization to drive consistent customer experiences.
• Contribute to the culture of the UXD group.
• Coach and mentor junior designers across the group.
• Provide design and product thought leadership.

The Team

This role supports Personal Investing at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers.

Dynamic Working

At Fidelity TalentSource, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what we call “Dynamic Working.” Most associates will have a hybrid schedule with a requirement to work onsite at a Fidelity location for at least one week, 5 consecutive days, every four weeks. These requirements are subject to change.

Company Overview

Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from various backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource.