FGH (Freemans Grattan Holdings) - UX Designers - FTC/Perm

UX Designer is needed in Bradford, United Kingdom.

Client: FGH (Freemans Grattan Holdings)

Location: Bradford, United Kingdom

Contract: Full-time, Contractor, Contractor

Job Description

We’re offering an exciting opportunity for UX Designers to play a pivotal role in shaping the user experience of our customer-facing websites. Your role will involve crafting solutions that enhance user journeys for optimal effectiveness, efficiency, and enjoyment, all while staying aligned with our core business objectives. You will work with the UX team to develop the UX strategy, identify and address potential pain points, and ensure that every aspect of the product user experience is guided by a user-centric approach. This position combines elements of both remote and office work, with a schedule of 2 days per week at our Bradford office and 3 days of remote work from home. You have the flexibility to choose your working hours, starting anytime between 8 – 10am and working for 7.5 hours each day.

Role Responsibilities

• Investigate and explore user problems to define usable, appropriate, and valuable solutions.
• Create meaningful UX deliverables such as storyboards, wireframes, user flows, and interaction models.
• Deliver UX solutions that measurably improve the core workflows of target users.
• Conduct qualitative and quantitative user research.
• Collaborate closely with stakeholders to guide UX design from start to finish.
• Design and deliver user experience solutions for all FGH products.
• Solve problems experienced by users while focusing on business and user outcomes.
• Prototype concepts using various methods for user research and to illustrate design ideas.
• Mentor and coach less experienced colleagues.

Requirements

• Minimum of three years of directly related experience (UX designer or similar).
• A degree in design, human-computer interaction, cognitive science, or related UX field.
• Ability to work under pressure on multiple projects managing time and resources.
• Good knowledge of Excel, Word, and PowerPoint.
• Significant expertise in reviewing existing systems to identify UX issues.
• Proven ability to empathize with users and understand user needs.
• Strong skills in UX tools such as Figma and Photoshop.
• Experience in facilitating user research and analyzing user data.
• Knowledge of front-end technologies (HTML, CSS, JavaScript).
• Strong communication skills with the ability to present ideas to various audiences.
• Exceptional customer focus with the ability to interpret customer information.