Odevo - Senior User Experience Designer

UX Designer is needed in Miami, United States.

Client: Odevo

Location: Miami, FL

Contract: Full-time, Full-time, Full-time

Job Description

As the Senior UX Designer for the US market at Odevo and KW Property Management & Consulting, you will play a critical role in shaping the future of proptech. This position offers a unique opportunity to step into an industry in an early-stage tech phase where you can make a substantial impact. You will be part of a small global UX design team and will contribute to the company’s mission of transforming the global property management industry through customer-focused design and innovation.

Your responsibilities involve researching user and customer problems, managing stakeholder interactions, leading product design execution within agile teams, and creating user journey maps, workflows, and personas to deepen the understanding of users.

Requirements

You should possess the following qualifications and experiences:

• 5 - 10 years of professional experience, with a minimum of 5 years specifically in design.
• Bachelor’s degree in Design, Human Factors Engineering, Interaction Design, Graphic Design, or a related field, or commensurate experience.
• Experience leading UX design from insight through implementation and evaluation of both customer-facing and internal employee digital experiences.
• Experience leading design for web, desktop applications, and native mobile experiences.
• Proven track record of delivering market-leading design solutions with strategic impact.
• Experience with CX/service design, focusing on the full customer journey.
• Experience using data and qualitative insights to identify trends and assess customer satisfaction.
• Fluency in English and Spanish is required.
• A big plus is experience with cutting-edge technologies such as AI to enhance customer experiences.
• Bonus points for experience in the real estate or homeowners’ association industry, PropTech, or FinTech.

Additional Information

This role requires excellent communication, interpersonal, and customer service skills. You should be motivated, adaptable, and a team player who thrives in a dynamic environment. You will work closely with product, engineering, and business operations teams, ensuring a collaborative approach to finding innovative solutions.