Slalom - GenAI Conversational Designer

Product Designer is needed in Philadelphia, United States.

Client: Slalom

Location: Philadelphia, PA

Contract: Full-time, Full-time, Full-time

Job Description

Role: GenAi Conversational Designer

Duration: 4 months project

What You’ll Do:

• Collaborate with clients and internal teams to create differentiated human-centered experiences that benefit people and businesses.
• Prototype both digital and physical experiences and iterate them based on user insight and client feedback.
• Facilitate client white-boarding, workshops, design sessions, and project meetings.
• Sketch user flows and low-fidelity wireframes.
• Facilitate a card sorting activity to validate a hypothesis about website taxonomy and information architecture.

Requirements

What You’ll Bring:

• 2-7 years of experience in GenAI Conversational Design, taking ownership, driving understanding, and delivering innovative solutions starting with early-stage problem definition, balancing business viability, human desirability, and technical feasibility.
• Adept at ensuring experiences remain mindful of business value and the metrics needed to show the impact of the experience in product/service design.
• Experience structuring and executing both qualitative and quantitative research plans, developing personas, building customer journey/experience maps, and service design blueprints.
• Strong communication, thought leadership, presentation, and storytelling skills.
• Understanding of responsive web and native design principles, and a passion for learning and helping clients capitalize on emerging technology, connect with their customers, and respond to changing customer expectations.
• Proficiency with experience design, process design, and prototyping software/tools such as Miro, Figma, Sketch, InVision, etc.
• Portfolio of case studies or work samples and design artifacts illustrating your approach, outcomes you’ve helped your clients achieve, and the deliverables you’ve created.

Core Skills

• Design Thinking
• Rapid Prototyping
• Qualitative User Research
• Design Maturity and Leadership
• Journey Mapping / Service Design Blueprinting
• Workshop Facilitation
• Wireframing
• Design Ops
• Usability Testing
• Process Design
• Roadmap Creation
• Product Strategy

Company Overview

Slalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We’re honored to be consistently recognized as a great place to work, including being one of Fortune’s 100 Best Companies to Work For seven years running.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays. Slalom is committed to fair and equitable compensation practices. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. Pay range: $45-$110/hour. The pay range is subject to change and may be modified at any time.