I’m an award-winning User Experience Designer, Strategist and Leader who is, unusually, equally comfortable as an individual contributor, player-coach, or full-time leader. My focus has always been on the successful balance of commercial, client and team needs to deliver great user-centred experiences. I have both client and agency-side experience across various industry verticals and complex challenges ranging from B2B SaaS and employee portal solutions, to award-winning B2C apps, applications, websites and Design Systems, to eCommerce, Financial Services, Healthcare, Government, and others. Additionally, the breadth and depth of my experience and skill set (User Experience Design to Product Design, Interaction Design, Service Design, Content Strategy, User Research and Usability to Experience Strategy) allows me to bring different capabilities to the fore as projects need. Thus, I can deliver against a wide range of needs from Individual Contributor roles to providing creative direction for a strategic design programme for multiple business units. --- **Employment and project experience** KPMG Design Principal / Sr. Manager 05/2021 – Current Order from Chaos Experience Director 12/2010 – 05/2021 Order from Chaos is my personal service consultancy business. I've worked on or led a wide variety of award-winning products, projects, and services ranging from consumer-facing apps and multi/omnichannel websites to B2B applications to employee-facing solutions. Additionally, this experience has occurred across a broad range of industries – e.g., Financial Services, Healthcare, Government, Energy, Retail, etc. Nordea Experience Design Director / Product Manager 08/2017 – 02/2020 EMC Consulting Director of User Experience 04/2012 – 03/2013 Grand Union Director of User Experience 06/2008 – 09/2010…I’m an award-winning User Experience Designer, Strategist and Leader who is, unusually, equally comfortable as an individual contributor, player-coach, or full-time leader. My focus has always been on the successful balance of commercial, client and team needs to deliver great user-centred experiences. I have both client and agency-side experience across various industry verticals and complex challenges ranging from B2B SaaS and employee portal solutions, to award-winning B2C apps, applications, websites and Design Systems, to eCommerce, Financial Services, Healthcare, Government, and others. Additionally, the breadth and depth of my experience and skill set (User Experience Design to Product Design, Interaction Design, Service Design, Content Strategy, User Research and Usability to Experience Strategy) allows me to bring different capabilities to the fore as projects need. Thus, I can deliver against a wide range of needs from Individual Contributor roles to providing creative direction for a strategic design programme for multiple business units. --- **Employment and project experience** KPMG Design Principal / Sr. Manager 05/2021 – Current Order from Chaos Experience Director 12/2010 – 05/2021 Order from Chaos is my personal service consultancy business. I've worked on or led a wide variety of award-winning products, projects, and services ranging from consumer-facing apps and multi/omnichannel websites to B2B applications to employee-facing solutions. Additionally, this experience has occurred across a broad range of industries – e.g., Financial Services, Healthcare, Government, Energy, Retail, etc. Nordea Experience Design Director / Product Manager 08/2017 – 02/2020 EMC Consulting Director of User Experience 04/2012 – 03/2013 Grand Union Director of User Experience 06/2008 – 09/2010WWWW…