FocusKPI Inc. - Senior UX Designer/ Product Designer

UX Designer is needed in San Francisco, United States.

Client: FocusKPI Inc.

Location: San Francisco, United States

Contract: Contractor

Job Description

FocusKPI is looking for a Senior UX Designer/Product Designer to join one of our clients, a high-tech SaaS company. The team aims to create exceptional experiences that will transform the way the client supports their thousands of global team members. You will play a foundational role in developing exciting new products that support interactions between all clients, leaders, ExecOps, and people support partners.

Work Location: Remote - anywhere in the US

Duration: 12 months contract

Pay Range: $80/hr to $93/hr

Responsibilities

• Be the driver and owner of the complete user experience, from early-stage research and ideation through implementation and iteration based on key success metrics.
• Work collaboratively with both technical and non-technical stakeholders, product managers, technical program managers, and engineers throughout all stages of the production cycle.
• Quickly and iteratively create user flows, wireframes, prototypes, high-fidelity mockups, and detailed UI and visual design specifications.
• Analyze customer problems to design solutions that meet measurable business goals and requirements.
• Incorporate customer feedback, technical constraints, and usability findings into design.
• Conduct user testing at every stage of the design and development process.
• Determine the information architecture to optimize how users move through and interact with the client’s product.
• Experiment, test, and optimize to create delightful, frictionless, and tailored end-to-end experiences.
• Facilitate workshops with engineers and product managers to establish project scope and explore potential solutions to identified challenges.

Requirements

• 6+ years of UX/product design experience, with a focus on user-centered design.
• Experience balancing the big picture with meticulous attention to detail.
• Customer-centric thinking: deep dive into audience needs, test hypotheses, and measure outcomes.
• Collaboration is essential; you lead by example.
• Bridge between user needs, business objectives, and technical possibilities.
• Comfortable conducting and summarizing insights from qualitative and quantitative research.
• Strong proficiency in Figma and experience with interface design.
• Orientation towards creating positive service experiences.
• Successful collaboration experience with designers, developers, product managers, and other team members.
• Portfolio to be submitted along with the resume (Mandatory).

Additional Qualifications (If You Have These Skills, Even Better)

• Experience in internal tooling for enterprises.
• Experience with Lean UX and rapid delivery.
• Interest in team-building.
• High tolerance for ambiguity.
• Strong visual craft.
• Generalist designer able to work from ideation to detailed design to collaboration with engineering on visual/functional QA.
• Experience in an enterprise environment is beneficial but not a hard requirement.
• Ability to form strong points of view on product direction and willingness to engage with partners to reach agreements