Barclays - Senior User Experience Designer

UX Designer is needed in Glasgow, United Kingdom.

Client: Barclays

Location: Glasgow, United Kingdom

Contract: Contractor

Job Description

Job Title: Senior UX Designer – AVP (Learning Design)

Location: Glasgow (Hybrid, 3 days in office: Mon, Tues & Thurs)

Contract: 6 Months

Hours: 9 AM – 5 PM

Contract Type: PAYE only

We are seeking a highly skilled Senior UX Designer (AVP) to lead the user experience design of internal learning and development tools within Barclays’ Talent/HR function. This role is focused on re-architecting and improving the design of existing learning materials, applying user-centred design principles to ensure engaging, accessible, and effective learning experiences. Working closely with internal stakeholders, including senior leaders, you will play a critical role in shaping the design strategy of high-profile HR initiatives.

Key Responsibilities

• Learning & User Experience Design: Lead UX design across existing learning materials, focusing on improving content structure, user journeys, and overall accessibility to enhance employee learning experiences.
• UX Strategy and Delivery: Conduct user research, journey mapping, wireframing, prototyping, and usability testing to create and iterate user-centred learning solutions.
• Learning Programme Architecture: Review, audit, and redesign the structure and flow of learning materials in line with Barclays’ brand, accessibility, and compliance standards.
• Stakeholder Management: Collaborate with senior HR stakeholders, learning specialists, and business leaders to understand requirements, align on design approaches, and influence learning design strategy.
• Agile & Digital Delivery: Work alongside a Product Manager within Agile frameworks to deliver high-quality solutions efficiently and iteratively.
• Capability Building: Contribute to building UX and design thinking capability within the HR learning team, championing best practices and innovative approaches.
• Organisational Navigation: Operate effectively within a large, complex corporate environment, managing internal governance and working across multi-disciplinary teams.

Skills & Experience Required

• Extensive senior-level UX design or product design experience, ideally within large corporate environments.
• Strong expertise in end-to-end UX design, including research, journey mapping, wireframing, prototyping, and user testing.
• Experience leading large-scale design projects independently, with minimal supervision.
• Proven ability to work with senior stakeholders, influencing and aligning design strategies to business needs.
• Background in re-architecting existing digital or learning products with a focus on usability and accessibility.
• Strong understanding of commercial design thinking, applied to internal employee tools or learning environments.

Desirable Qualifications

• Good working knowledge of end-to-end learning design, including needs analysis and evaluation.
• Familiarity with learning and development frameworks, tools, and methodologies.
• Experience working with Learning Lab or other digital learning platforms.
• Project management experience in a learning or HR context.