Jagex - Senior Social Media Manager - 6 Month FTC

Social Media Manager is needed in Cambridge, United Kingdom.

Client: Jagex

Location: Cambridge, United Kingdom

Contract: Contractor, Internship, Contractor

Job Description

As our Senior Social Media Manager, your role will focus on building exciting social campaigns for RuneScape, developing and growing our platforms, and deepening the engagement value of our media. Your experience in intricately understanding social platforms and your strategic thinking capabilities will shape how we keep our players connected to our game.

Through understanding our community, you’ll uphold our tone and strive to make our content as valuable as possible for our players. You will ensure our Social Media Calendar is performative and robust, including managing your own dedicated external Creative Services to maximize what we can achieve on social. You’ll also have the opportunity to use data to spread your expertise internally and champion educating teams across the studio on how best to deliver social performance.

Responsibilities

• Own and deliver against the overall RuneScape Social Media Strategy, within the objectives of the overall Marketing Strategy.
• Plan, manage and execute Social Media Campaigns for RuneScape’s content releases and beyond.
• Be an expert on our Social Media analytics and performance, including sending regular reports and driving cross-team education on platform best practices.
• Manage an external Creative Services agency relationship and maximize their value.
• Uphold a deep understanding of our demographics and guide the business on how - and where - we can best deliver content that appeals to them.
• Ensure consistency in tone of voice and personality across all social media platforms, and make recommendations on per-platform adaptations.
• Oversee and occasionally pen engaging copy that is appropriate for the audience and platforms.
• Work closely with the Community and Marketing teams for other Jagex titles stakeholders to ensure alignment on communication and engagement goals.

Requirements

• Experience owning the strategy and communication for a significantly sized social audience.
• Digital Citizen: deep understanding of social media cultures and intricacies to enhance communication experiences.
• Measured: uses data to inform actions and achieve impactful results.
• People passionate: maintains positive relationships within social domains and produces better content based on player knowledge.
• Growth mindset: welcomes feedback and looks for opportunities for improvement or innovation.
• Organised: able to manage and deliver on multiple communications timelines effectively and efficiently.
• A strong communicator: excellent communication and presentation skills, including high-quality content writing.

What We Offer

When you join Jagex, you can look forward to a generous Perks & Benefits package, including:

• Private Healthcare, including Dental Plan
• Minimum 6% Pension contributions
• Employee Assistance Programme & onsite Counselling
• Life Insurance
• Discretionary annual performance bonus
• Enhanced family leave policies from day 1
• Flexible working hours
• 25 days annual leave + Bank holidays & the option to buy/sell holidays
• Much more!

The end date for this fixed-term contract will be 31st of July 2025. Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise. If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best while also getting the best from your working relationship with all the great people you’ll be connecting with here.

About Jagex

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we redefine expectations for what evergreen success looks like. We create spaces for our players to come together, inside and outside of our games, and empower them with real influence on the game’s evolution. Our community experiences provide players a greater stake in what they’re playing, creating loyal forever fans.

If this is something you want to be a part of, get in touch. We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective, and experience are just as important to us; if you think this could be the perfect job for you, let’s talk!